Arms Ahoy
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Steve Perez
Date: 03/16/2025
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Service |
dissatisfied
satisfied
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Pricing |
dissatisfied
satisfied
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Shipping |
dissatisfied
satisfied
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Horrible, I bought 800 rounds and a few days later they emailed me this: We're writing to you regarding your recent order. We've been reviewing our fulfillment processes to ensure we consistently provide the best possible service and product quality.
During this review, we've identified some unexpected discrepancies that may have impacted the overall cost of fulfilling your order. We understand that this may cause concern, and we want to assure you that we're committed to ensuring your complete satisfaction.
To address this, we'd like to offer you the following options:
Full Refund: We can issue a full refund for the total amount of your order(s). This will be processed promptly and credited back to your original payment method.
Option to Cover the Difference: If you're still interested in receiving the items you ordered, we can offer you the option to cover the difference in cost. We understand this may not be ideal, and we appreciate your understanding. ($80.71)
Please reply to this email within 3 days to let us know which option you prefer. If we don't hear from you, we will proceed with a full refund.
We sincerely apologize for any inconvenience this may have caused. We value your business and appreciate your understanding as we work to improve our processes.
If you have any questions or concerns, please don't hesitate to contact us.
Thank you for your patience and understanding.
Sincerely,
The Arms Ahoy Team
I wouldn't recommend this retailer to a friend.